Lead Consultant

JOB RESPONSI BILITIES

Analysis & Consultation:

• Implement the client’s solution using ADP’s Implementation Methodology and the ADP eTIME/WFMgr
• Perform blueprinting workshops to gather information on the client’s requirements.
• Design and document the client’s solution including their business requirements and any program specifications required according to ADP’s documentation guidelines.
• Take ownership of issues & gaps between client requirement and ADP GWFM and work with other teams/streams/areas to resolve them.
• Analysis activities in order to define the specifications for the effective construction of information systems, likely to meet the requirements of users. 

Integration & Testing: 

• Liaise with clients throughout the data cleansing, mapping and conversion phase and provide any assistance required including reconciliation.
• Design integrations between eTime/WFMgr and HRSOR/Payroll products
• Being able to support training delivery and when required update training manuals, preparing training systems and conducting training sessions.
• Provide guidance in preparing test scripts to enable clients to adequately test the solution.
• Support clients through the User Acceptance, Parallel Testing and Go-Live phases.
• Responsible for achieving estimated days as per fixed price strategy.
• Ensure that all deliverables are created on time and accurately as per project schedule, such as Blueprints, Interface specifications, Interface configuration, BP reviews, Configuration Audits and configuration documentation.
• Ensure timely handover to client services following ADP handover methodology. 

Product Knowledge:

•  Possess the highest level of HR and time management knowledge and the necessary competencies to deliver the maximum value to ADP’s clients.
• Maintain up to date knowledge of the eTIME/WFMgr Product, related news and any developments to the product.
• Maintain up to date knowledge of the eTIME/Mgr product.
• Liaise with the Product Manager to provide feedback on the product to understand future product direction/ changes.
• Provide assistance and liaise with the Product Manager & Project teams to propose and deploy new enhancements.

Project Planning / Management Activities: 

• Minimize ADP’s exposure to risk while focusing on appropriate application of the eTIME/WFMgr product to maximize value to the client.
• Demonstrate proactive participation in Implementation Team forums, contribute and participate in knowledge sharing and team development sessions. Seek to act as a mentor and actively support fellow team members in an effort to develop their respective skills.
• Liaise with the ADP Project Manager assigned to the project and Line Manager, providing regular status updates and early warning of any slippage / problems that may occur.
• Escalate project issues to Project Manager including scope variations, task slippages and risks that may arise during the project.
• Provide relevant training and knowledge sharing opportunities for members of the Implementation Team, this can include informal on-the-job training to facilitating formal training courses.
• Demonstrate and apply knowledge of key implementation strategies such as the ADP implementation methodology.
• Knowledge of support methodologies including usage of an Issue tracking process.
• Keep clients blueprints, configuration worksheets, client specific configuration documentation and training material if any up to date.
• Liaise with internal groups including TSG, Hosting, Client Services, Project Management and Product Management to ensure that client’s receive the highest levels of client service.
• Provide pre-sales support including analyzing and providing answer for tender documentation, performing demonstrations and attending any workshops where specialist knowledge of payroll is required.
• Perform Quality Assurance reviews on blueprints and configuration of the client’s system.

Other:

• Performs other related duties as assigned.

REQUIREMENTS:

Education & Certification Requirements:

Bachelor’s Degree.

Must have configuration knowledge /consulting skills for at least one time management product/project.

Must have 1-3 years of proven T&M consulting experience.

Experience:

Proven ability to annually lead HR/T&M implementations.

Languages:

• English C1

and (optional, but great to have):

• German B2-C1
• French B2-C1
• Italian C1
• Spanish C1

Skills & Abilities:

• Consulting skills, understand business requirements and mapping to ensure consistency to ADP template, while minimizing risk to both client and ADP.

• Ability to prioritize tasks and time management skills, ability to work across various projects, ability to lead a team of consultants to effectively implement a solution.

• Ability to use tools such as Microsoft Excel, Word, PowerPoint, Project and Visio to effectively update and maintain documentation / training / demonstrations.
• Client focused, demonstrate concern for meeting and exceeding immediate and future needs of clients.
• Good business process knowledge of eTIME/WFMgr module being implemented.
• Developing: Resolves Variety of Issues.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.