Senior Client Account Manager with French
Categoría: Client Service
Fecha de publicación: October 29, 2024
The Senior Client Account Manager is responsible for ensuring the overall quality and on-time delivery of global payroll while increasing client satisfaction. The Senior Client Account Manager is a customer service position that works with a portfolio of Clients, internal teams, and partners across the globe. The Senior Client Account Manager is responsible for all critical steps to provide our clients a seamless payroll process from input to pay date. The Senior Client Account Manager is responsible for contributing to internal projects while developing and learning his or her ongoing client base and participating in ongoing trainings. The Senior Client Account Manager is also responsible for understanding each client-specific process to provide key recommendations for improvements and efficiency gains. Perform analysis activities for defining the required technical specifications of the information system that meet the customer configuration needs.
Essential Duties & Responsibilities:
Complete and deliver monthly checklist metrics:
Manage controls (client and internal changes):
Provide clients with:
Requirements:
Other Skills and Abilities:
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
¿No es esto de lo que se trata la vida? ¿Encontraste algo significativo que te encanta hacer en un lugar en el que disfrutas? ADP puede darle esa oportunidad.
«At ADP we are lucky to have collaborative and supportive colleagues. I have an outstanding supervisor that has a good understanding of work and life balance, expressed via flexible work time and the opportunity of working from home. We also have the possibility of enhancing our own area of expertise via trainings with external instruction provided by ADP.»
Florentina
Payroll Implementation Specialist
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