Senior Product Enablement Consultant
Número de sol.: 6012046301292025
Categoría: Implementation
Fecha de publicación: April 16, 2025
Categoría: Implementation
Fecha de publicación: April 16, 2025
Ubicación del puesto de trabajo: Etobicoke, ON, CA
ADP is hiring a Senior Product Enablement Consultant, who will lead multiple initiatives in our HCM offerings. This role will be the focal point for requirements and initiatives – working with in-house product management, vendor partnerships and via third party integrations. The candidate has a strong sense of ownership of products assigned to them that are making ADP a leader in the HCM industry. The Senior Product Enablement Consultant will work very closely with all parts of the business to launch and grow those products.
Reporting to the Director Product Enablement, the Senior Product Enablement Consultant is a key team member in leading ADP’s Business Transformation, with accountability for delivering on Product Enablement initiatives within ADP Canada.
In this role you will work closely with Product Development, Product Management, Client Services, Implementation and Upgrades, Sales, Marketing, and our Legal team to grow our existing product portfolio and take the lead on the market introduction of all products within your assigned portfolio.
You will work with cross-functional teams driving the operational success and related process changes that will ensure product investments are successful in the hands of our clients & associates.
This position is best suited for proactive candidates who embrace the challenges associated with driving cross departmental delivery excellence at a rapidly growing Human Capital Management (HCM) software solutions provider. The Senior Product Enablement Consultant is accountable for the success of a portfolio of product related projects and initiatives.
Your primary stakeholders along with Canada’s senior Sales leaders will be our Segment General Managers (Small Business Services and/or Major & National Account Services). Your critical role is the single point of contact between our Global Product & Technology teams and the business.
ESSENTIAL RESPONSIBILITIES
• Organizational readiness for the introduction of new products and features
• Monitors all initiatives to ensure processes are being followed and goals achieved, including completing milestones on time and within budget.
• Ensures that stakeholder feedback in Product Roadmaps is captured and considered proactively on an ongoing basis.
• Implement Standard Operating Procedures (SOPs) to drive the supporting functions of Product.
• Partners with key stakeholders including, Segment GMs, Sales, Product and Technology to provide Canada business input to the strategy and roadmap on general availability of products and services.
• Effectively advocates for ADP Canada business needs and requirements with all relevant internal and external stakeholders
• Orchestrate the efforts of cross functional teams to execute on strategic system launches to ensure all stakeholders are updated.
• Report product health statuses and communicate timelines and approval framework for cross team understanding, facilitate team discussions and resolve conflict.
• Manage multiple complex projects simultaneously based on emerging needs of the Product organization and the teams we partner with most.
• Digital Enablement – Identify opportunities to advance client and associate shift to digital platforms and experiences by leveraging digital contact channels and emerging technologies.
• Collaborates across the organization to ensure strong coordination and alignment of product roadmap to ensure organizational readiness.
• Prepares and presents oral and/or written presentations of project status during the product life cycle.
• Communicates strategic importance of a project(s) internally and externally to gain support (funding and buy-in) to ensure success of initiatives and investments.
General Responsibilities:
• Receive and assist with prioritization of product feature releases
• Assess and share the business impact of the introduction of new features
• Drive the organizational readiness of the delivery of new product/features
• Define engagement, transition, termination and support models
• Support the pilot introduction of new features and products
• Exchange routine information with members of the business project team, including priorities, timeliness, and issues as they arise
• Communicate business responsibilities and keep cross-functional teams on track with their tasks to ensure that project and solutions and delivered on time
• Formally track any issues that arise and orchestrate resolutions
• Help define and maintain the KPIs related to the health of the product that he/she owns
• Liaise with Enterprise Learning for training needs assessment, instructional design, and delivery
• Other duties as assigned
Qualifications:
• Minimum 4-6 years of experience in go-to-market, product release and/or product management, 1-3 years in a client-facing role preferred
• Experience in one or more of the following areas will be a strong asset:
o Time and Labour Management (TLM)
o Benefits Administration
o Unionized environment HCM/TLM/Payroll
o Construction industry HCM/TLM/Payroll
o Commission de la construction du Québec (CCQ)
• Strong MS Office Skills (PowerPoint/Excel) required
• Superior verbal and written communication skills
• Superior Presentation skills
• Ability to collaborate and work effectively within cross-functional teams
• Ability to negotiate, convince and lead with influence
• Ability to identify, assess and mitigate risk in a collaborative environment
Education/Experience:
• BSc in Business, Technology or related degree. MBA preferred
• Management Consulting experience or equivalent operational role at a large tech organization (Oracle, Amazon, Cisco, RBC, Manulife, etc…)
ADP is an equal opportunity employer
#LI-EU1
#LI-Hybrid
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We’ve received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
Lee mas
Por qué ADP
Nuevos empleos:
Así es como luce ADP
¿No es esto de lo que se trata la vida? ¿Encontraste algo significativo que te encanta hacer en un lugar en el que disfrutas? ADP puede darle esa oportunidad.
Esto es lo que nuestra gente anda diciendo…
“ADP is the perfect working environment to make me feel at home. My contributions are highly appreciated and the support provided by my peers is endless. We work as a team; this allows me to extend my knowledge of ADP products and to build important relationships with my colleagues.”
Jean-François Bibeau
Implementation
Say hello and stay connected.
Another
brilliant day.
Compliments
of you.
Challenges & rewards
We’re reimagining what it means to work, and doing so in profound ways. At ADP, we are always creating with people in mind. Starting with our own.
#ReimagineWork
We welcome big-thinking people who can amplify wisdom, accelerate progress, and embrace change. People who expect more out life. Like a company you can be proud of, and a home life that is in balance with your needs.
We believe in who you are, what you know and where you hope to go with your career. Our strengths-based leadership approach will value what you do best and let you shine.
Sales, Client Service, Implementation, Technology and more. All as equally amazing.
From France to Fiji and all points in between. Great places to live and #ReimagineWork with ADP.
ADP is proud to be named to the FORTUNE Magazine “World’s Most Admired Companies®” list for 14 consecutive years. Every day we strive to create a better way to work for the 39 million people we impact around the world. All while fostering a one-of-a-kind culture for our 58,000 associates, so everyone can #WorkHappy.
Filtered by industry.
From FORTUNE ©2020 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE World’s Most Admired Companies are registered trademarks of FORTUNE Media IP Limited and are used under license. FORTUNE and FORTUNE Media IP Limited are not affiliated with, and do not endorse the products or services of, ADP, LLC.
This is what ADP looks like.
Isn’t this what life is all about? Finding something meaningful that you love doing in a place you enjoy doing it? ADP can give you that opportunity.
Watch our associates talk about what it’s like to work at ADP.
