Gestionnaire de Paie Expert H/F
Número de sol.: 6012211704252025
Categoría: Client Service
Fecha de publicación: October 7, 2025
Categoría: Client Service
Fecha de publicación: October 7, 2025
Ubicación del puesto de trabajo: Villeneuve D'Ascq, Nord, FR
Lyon, Rhône Alpes
Un (e) Gestionnaire de paie Expert (e) H/F
Dans le cadre de vos fonctions, vous serez en charge des missions suivantes:
- Prendre en charge la relation avec les clients dont la paie est réalisée sur l’outil Decidium Web.
- Accompagner l’équipe de production dans le suivi de la production (paie et déclaratifs), le respect des délais et du périmètre contractuel.
- Assurer l’optimisation et de la certification des réglementaires de paie de son portefeuille de clients.
- Mettre en place et pilote les plans d’actions d’amélioration et d’optimisation dans un objectif d’excellence du service délivré.
Piloter la relation client :
- Assister les clients et prend en charge les demandes de paie complexes, analyse les besoins du client et apporte une solution adaptée conformément à l’offre et dans le périmètre du contrat,
- Superviser l’ensemble des réunions client (au téléphone ou en présentiel) et est responsable des livrables associés (agenda, compte rendu, issue log…)
- Garantir le respect des engagements (délais, paramétrage, tests processus etc. ) pris à l’égard du client par les équipes d’ADP.
- Piloter les plans d’actions et s’assure de la réalisation des projets clients dans les respects des engagements pris, et assure la coordination avec les équipes transverses.
- Suivre au jour le jour la prise en charge des demandes du client.
- Accompagner l’équipe de production (Tunis) support au quotidien sur les spécificités client, partage de connaissances et compétences
- Organiser et coordonner les tâches de production de la paie et des déclaratifs sur son Portefeuille de clients,
- Être le support quotidien de l’équipe de gestionnaires de paie qui travaille sur son portefeuille de clients,
- Assurer le double contrôle de paies complexes/sensibles (STC,..).
- Se tenir à jour de la veille juridique.
De formation bac+2 minimum en RH ou comptabilité, vous avez une expérience minimum de 4 ans en gestion de la paie Votre expérience vous a permis de développer votre sens de la relation client (externe et/ ou interne), Vous avez le sens du service client et connaissez les processus paie et administration du personnel. Vous aimez le travail en équipe et êtes à l’aise avec les outils informatiques.
Des déplacements ponctuels sont à prévoir en France et à l’étranger (Client, équipe de production, …)
Poste handi-accessible
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We’ve received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
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Por qué ADP
Nuevos empleos:
Así es como luce ADP
¿No es esto de lo que se trata la vida? ¿Encontraste algo significativo que te encanta hacer en un lugar en el que disfrutas? ADP puede darle esa oportunidad.
Esto es lo que nuestra gente anda diciendo…
“There is a lot happening at ADP. A lot of really exciting things. We are underway with a few different transformational efforts. We are moving from essentially what has been traditionally known as a payroll company to this broad-based really exciting human capital management company. It gives you the opportunity to get involved in a lot of different initiatives that have different levels of purpose and value for the organization. What I get most excited about are the opportunities we have here and to contribute to something, something big, that will be meaningful for our clients and people’s lives.”
Jay
Vice President, Global Talent and Development
Say hello and stay connected.
Another
brilliant day.
Compliments
of you.
Challenges & rewards
We’re reimagining what it means to work, and doing so in profound ways. At ADP, we are always creating with people in mind. Starting with our own.
#ReimagineWork
We welcome big-thinking people who can amplify wisdom, accelerate progress, and embrace change. People who expect more out life. Like a company you can be proud of, and a home life that is in balance with your needs.
We believe in who you are, what you know and where you hope to go with your career. Our strengths-based leadership approach will value what you do best and let you shine.
Sales, Client Service, Implementation, Technology and more. All as equally amazing.
From France to Fiji and all points in between. Great places to live and #ReimagineWork with ADP.
ADP is proud to be named to the FORTUNE Magazine “World’s Most Admired Companies®” list for 14 consecutive years. Every day we strive to create a better way to work for the 39 million people we impact around the world. All while fostering a one-of-a-kind culture for our 58,000 associates, so everyone can #WorkHappy.
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This is what ADP looks like.
Isn’t this what life is all about? Finding something meaningful that you love doing in a place you enjoy doing it? ADP can give you that opportunity.
Watch our associates talk about what it’s like to work at ADP.
