Associate Global Time Consultant
Categoría: Client Service
Fecha de publicación: August 6, 2025
ETIME Tier 1 Consultant
First things first: We believe people make great companies, not the other way around. Our people make all the difference in our mission to deliver innovative HR products and services that help employees stay productive and manage their life on their terms.
What you’ll do:
• Serve as primary support liaison between company and client.
• Interpret client needs through discovery and analysis.
• Maintains all client data current and updated in the applicable CRM systems or databases
• Develop product expertise with Enterprise eTIME and business domain expertise with Time and Labor Management concepts and solutions.
• Resolves client application questions or problems in the area of system set up, product functionality and product enhancements in addition to other services issues in the complex arena of time and labor management.
• Participate in special projects and other regional initiatives as required by management.
• Convey client feedback to internal functional leaders to improve the client experience.
• Utilize product expertise to formulate solutions and implement to deliver desired results generating revenue through specialized services billing and coordinate project billing.
• Demonstrate proficiency in supporting and troubleshooting the Time and Labor Management Systems to the client’s expectations and satisfaction. This includes but is not limited to data integration interfaces, data collection software and clocks.
Who we are looking for:
• Bachelor’s degree OR
• Business to business client service interface experience with a human capital management functional area expertise and/or a product/feature expertise.
• Knowledge of trouble shooting technique to help resolve common clinet issues.
• Ability to communicate to all levels of asociates, including Sr. Management.
• Experience with KronosWorkforce Central or Time and Labour concepts are desired.
• Coursework towards FPC, CPP and/or PHR certification preferred.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We’ve received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
¿No es esto de lo que se trata la vida? ¿Encontraste algo significativo que te encanta hacer en un lugar en el que disfrutas? ADP puede darle esa oportunidad.
“There is a lot happening at ADP. A lot of really exciting things. We are underway with a few different transformational efforts. We are moving from essentially what has been traditionally known as a payroll company to this broad-based really exciting human capital management company. It gives you the opportunity to get involved in a lot of different initiatives that have different levels of purpose and value for the organization. What I get most excited about are the opportunities we have here and to contribute to something, something big, that will be meaningful for our clients and people’s lives.”
Jay
Vice President, Global Talent and Development
We welcome big-thinking people who can amplify wisdom, accelerate progress, and embrace change. People who expect more out life. Like a company you can be proud of, and a home life that is in balance with your needs.
We believe in who you are, what you know and where you hope to go with your career. Our strengths-based leadership approach will value what you do best and let you shine.
Sales, Client Service, Implementation, Technology and more. All as equally amazing.
From France to Fiji and all points in between. Great places to live and #ReimagineWork with ADP.
ADP is proud to be named to the FORTUNE Magazine “World’s Most Admired Companies®” list for 14 consecutive years. Every day we strive to create a better way to work for the 39 million people we impact around the world. All while fostering a one-of-a-kind culture for our 58,000 associates, so everyone can #WorkHappy.
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Isn’t this what life is all about? Finding something meaningful that you love doing in a place you enjoy doing it? ADP can give you that opportunity.