Consultant SIRH (H/F)
Número de sol.: 6012389107042025
Categoría: Client Service
Fecha de publicación: August 11, 2025
Categoría: Client Service
Fecha de publicación: August 11, 2025
Ubicación del puesto de trabajo: Nanterre, Île-de-France, FR
Carquefou, Pays de la Loire
Lyon, Rhône Alpes
Blagnac, Haute-Garonne
Un(e) Consultant fonctionnel DGE H/F
Au sein du service client DECIDIUM GE, vous assurez la fonction de Service quotidien aux clients dans le cadre de notre engagement de service PROCESSING :
- Vous réceptionnez les demandes des clients de votre équipe (Symphony, Système de téléphonie
CMC) et les assistez dans l’exploitation quotidienne de leur SI ADP (Paie, GTA, Processus collaboratifs administratifs, requêteur)
- Vous réceptionnez les demandes des clients touchant à des besoins d’évolution importants de leur système d’information ADP (intégration de société, refonte d’accord, changement de CCN…), les assistez dans l’expression de leur besoin, leur préconisez des options de traitement de leur demande capitalisant sur la proposition de valeur de l’offre modélisée ADP DGE.
- Pour tout besoin client vous évaluez le meilleur moyen d’y répondre (pratique client, livrable / outil existant, modification). Pour une intervention dans le système d’information ADP, en termes de paramétrages Paie, GTA, Station de travail, requêteur, vous garantissez la conformité de la demande exprimée par le client en termes de complétude et sollicitez, les pôles d’expertise dédiés.
- Vous capitalisez autour des expériences rencontrées au travers du Wiki Sur l’ensemble de ces missions, vous incarnez, au sein du modèle de service DECIDIUM GE : – Le point relationnel de service avec nos clients
- Le porteur d’une vision généraliste du système d’information (assister le client de manière globale sur l’outil et de le « cadrer » méthodologiquement dans la coopération avec ADP)
- Le point d’entrée structurant des demandes du client pour qu’elles soient efficacement (qualité, réactivité) prises en charge
- Le Référent ADP pour les dossiers affectés (animation RMS et point de suivi), piloter et valoriser la prestation.
Connaissances requises :
- Maîtrise des calculs de la paie
- Connaissance du modèle Decidium
- Très bonnes connaissances en droit du travail et de la sécurité sociale
Compétences nécessaires :
- Savoir travailler en équipe, tout en pilotant les dossiers pour lesquels vous êtes référent
- Maitrise transverse du SI ADP
- Capacité à intégrer les évolutions et leurs impacts
- Savoir gérer son temps et les urgences
- Savoir communiquer à l’oral et à l’écrit
- Savoir analyser et reformuler une demande
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We’ve received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
Lee mas
Por qué ADP
Nuevos empleos:
Así es como luce ADP
¿No es esto de lo que se trata la vida? ¿Encontraste algo significativo que te encanta hacer en un lugar en el que disfrutas? ADP puede darle esa oportunidad.
Esto es lo que nuestra gente anda diciendo…
“There is a lot happening at ADP. A lot of really exciting things. We are underway with a few different transformational efforts. We are moving from essentially what has been traditionally known as a payroll company to this broad-based really exciting human capital management company. It gives you the opportunity to get involved in a lot of different initiatives that have different levels of purpose and value for the organization. What I get most excited about are the opportunities we have here and to contribute to something, something big, that will be meaningful for our clients and people’s lives.”
Jay
Vice President, Global Talent and Development
Say hello and stay connected.
Another
brilliant day.
Compliments
of you.
Challenges & rewards
We’re reimagining what it means to work, and doing so in profound ways. At ADP, we are always creating with people in mind. Starting with our own.
#ReimagineWork
We welcome big-thinking people who can amplify wisdom, accelerate progress, and embrace change. People who expect more out life. Like a company you can be proud of, and a home life that is in balance with your needs.
We believe in who you are, what you know and where you hope to go with your career. Our strengths-based leadership approach will value what you do best and let you shine.
Sales, Client Service, Implementation, Technology and more. All as equally amazing.
From France to Fiji and all points in between. Great places to live and #ReimagineWork with ADP.
ADP is proud to be named to the FORTUNE Magazine “World’s Most Admired Companies®” list for 14 consecutive years. Every day we strive to create a better way to work for the 39 million people we impact around the world. All while fostering a one-of-a-kind culture for our 58,000 associates, so everyone can #WorkHappy.
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From FORTUNE ©2020 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE World’s Most Admired Companies are registered trademarks of FORTUNE Media IP Limited and are used under license. FORTUNE and FORTUNE Media IP Limited are not affiliated with, and do not endorse the products or services of, ADP, LLC.
This is what ADP looks like.
Isn’t this what life is all about? Finding something meaningful that you love doing in a place you enjoy doing it? ADP can give you that opportunity.
Watch our associates talk about what it’s like to work at ADP.
