Payroll Specialist
Numero richiesta:6012199804162025
Categoria: Client Service
Data di pubblicazione: May 31, 2025
Categoria: Client Service
Data di pubblicazione: May 31, 2025
Sede lavoro: Cheadle, England, GB
We are recruiting for Payroll Specialists! This is a exciting role part of our growing Service team. If you have experience in processing payrolls from start to finish we would love to hear from you!
Location: Our Cheadle office – Southgate Centre One 319 Wilmslow Road Heald Green. Cheadle. Manchester SK8 3PW
Hybrid working – 3 days in office and 2 days from home
JOB PURPOSE:
- To deliver World Class Service to clients
- To process and deliver client payrolls and all other related services including “end of year” (EOY) requirements accurately and on time
KEY OBJECTIVES:
- World Class Service delivery
- Accurate and timely payroll delivery
- Client retention
KEY DUTIES/TASKS:
- Collate, interpret and validate data supplied by clients for processing
- Process client data in line with departmental processes & procedures
- Communication with clients in line with departmental processes and procedures
- Analyse & manage payroll output for accuracy and to meet legislative requirements
- Highlight and escalate/respond to any matter that may affect the smooth running of client payrolls
- Perform reconciliations and EOY processes as required by the client schedule
- Prepare and complete manually calculated payslips
- Respond to allocated client queries and take appropriate action in accordance with service level performance targets
- Liaise with other departments to meet client service definition criteria
- Ensure client Payroll Procedures manual is current
- Provide information as necessary to statutory bodies
- Maintain knowledge of current ADP products and services
- Maintain knowledge of current statutory legislation
- Work with other team members to meet payroll deadlines
- Participate in the collation and analysis of payroll service performance statistics and resulting improvement plans
- Utilise knowledge to contribute to the training programmes for new and less experienced members of staff
- Carry out other duties as required to fulfil the role
- Follow ADP policy as stated in the Associate Handbook
SKILLS AND KNOWLEDGE:
- Minimum of 2 years UK payroll experience
- Payroll legislation knowledge
- Strong customer service skills
- Good communicating and influencing skills
- Results orientated
- Process and quality orientated
- Microsoft Office, including Excel, Word and PowerPoint
BENEFITS:
- 25 days holiday with the option to buy/sell
- Pension scheme
- Life assurance cover
- Private medical insurance
- Employee discount portal
- Study support
- Employee volunteering scheme
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
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“It’s cool to come here and not just sit here and say, ‘I’m going to answer phone calls.’ I’m actually educating the client, making it an easy and effortless experience for them. When you spend the time to educate them, they are so grateful. I’ve made a lot of personal connections.”
Nina
Client Support Consultant
