Client Solutions Consultant (TLM)
Numero richiesta:6012310605082025
Categoria: Client Service
Data di pubblicazione: June 12, 2025
Categoria: Client Service
Data di pubblicazione: June 12, 2025
Sede lavoro: , , GB
We are recruiting for a Client Solutions Consultant! If you have experience of working with Realtime then this role is for you.
JOB TITLE: Client Solutions Consultant (TLM)
DEPARTMENT: Client Relationship & Service Management
LOCATION: UK – Staines or Cheadle office (Hybrid)
REPORTS TO: Client Solutions Team Manager
CLOSING DATE: 26th June
JOB PURPOSE:
Scope, quote & deliver enhancement projects to existing TLM (Realtime/Quinyx) clients. Lead and manage projects to the required solution, maintaining appropriate documentation and always updating key internal & external stakeholders.
KEY RESPONSIBILITIES:
The role:
- Scope and deliver required system setup changes/projects for existing ADP clients
- Consult with clients on required changes to their products and services, producing requirement documentation (where applicable) and quotation
- Responsible for project governance and ensuring project completion deadlines are met
- Implement changes and carry out testing based on the client’s requirements
- Present project updates, changes and enhancements to key stakeholders throughout the lifecycle of the project
- Guide clients with best practices and process to enhance their experience of ADP products
- Carry out client visits where required
- Look for opportunities for additional services and project types which Client Solutions can offer
- Work with internal stakeholders in alignment with our Win-As-One objectives.
The job holder will frequently be required to travel to client locations throughout the UK.
You?
- Experience of working with Realtime TLM product including good working knowledge of appropriate legislation
- Proven ability to maintain focus and work effectively with multiple demands
- Ability to work as part of a team to accomplish tasks
- Strong client relationship building skills
- Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
- Ability to demonstrate learning agility and critical thinking skills
- Excellent analytical and time management skills
- Excellent communication skills both verbal and written
- Must be proficient using Microsoft Office
- Full driving licence and access to a car for travel
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
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Questo è ciò che dice la gente.
“It’s cool to come here and not just sit here and say, ‘I’m going to answer phone calls.’ I’m actually educating the client, making it an easy and effortless experience for them. When you spend the time to educate them, they are so grateful. I’ve made a lot of personal connections.”
Nina
Client Support Consultant
