Compliance Delivery Manager – Health Care Reform
Numero richiesta:266933
Categoria: Client Service
Data di pubblicazione: July 2, 2025
Categoria: Client Service
Data di pubblicazione: July 2, 2025
Sede lavoro: Augusta, GA, US
Unlock Your Career Potential: As a Compliance Delivery Manager, you will be working on challenges, upholding values, and energizing others. Our team makes amazing things happen every day. You will leverage your analytical skills as a valued contributor within our business, while working on cross-functional projects, and strategic initiatives.
ADP is hiring a Compliance Delivery Manager. In this position, you’ll be focused on leading and supporting the compliance efforts for the Health Care Reform/Affordable Care Act Business. You will work closely with our legal counsel and agency relations teams to review and strategize various compliance topics, legislative changes and other compliance related business scenarios. In this role you proactively identify and solve potential compliance gaps, risk and training opportunities.
The Compliance Delivery Manager will have a proactive approach in identifying strategies and solutions to address these various compliance, potential risk and legal scenarios in partnership with our legal and agency relations resources. Will also take a lead role in identifying efficiency improvements related to compliance and develop an approach/strategy to drive those improvements across the business. Responsible for successful planning, coordinating, and implementation of process documentation and projects to ensure business goals and objectives are accomplished. This will include developing, revising and implementation of business requirements/process documents for the business initiatives and/or projects. Must be able to think and plan strategically even when presented with ambiguous situations and scenarios. Effective verbal and written communication skills are required since this position will be responsible for developing and writing communications that could be shared/viewed at any level of the company and/or client facing. Provides continual communication on the status of key compliance activities and status to both senior business leaders and partners. Participates in the decision-making process within the business.
Essential Responsibilities:
- Owner of managing and tracking any compliance risk scenarios until all are resolved/mitigated
- Serves as a subject matter expert (SME) on overall Affordable Care Act (ACA) compliance regulations
- Offers comprehensive regulatory compliance support for all aspects of Healthcare Reform and ADP ACA’s Health Compliance business needs.
- Will provide proactive and regular insight and guidance of the business’s compliance status related to federal and state ACA requirements
- Research and solve unique and complex compliance problems that have a broad impact on the business
- Communications: Ability to communicate complex information and key messages to all key stake holders including Senior Leaders, internal partners, clients/prospects and all levels of the organization. Can effectively work with people at all levels across the organization.
- Results Driven: Solid understanding of business goals and objectives and the ability to define key actions needed to drive those results.
- Prepare and Deliver Presentations: Ability to independently prepare and deliver presentations for prospects, clients, business partners, and senior ADP leaders. Represent ADP as a subject matter expert in ACA compliance.
- Works closely with our product/technology team on developing new product functionality, testing and ensuring compliance with the law
- Supports business teams and partners in responses for complex compliance inquiries including joining client/prospect calls when needed
- Maintains a database of prior and new compliance inquiries and answers; leverages when needed for future inquiries that are similar
- Creator of market facing Thought Leadership content for ACA
- Maintains a strong knowledge of applicable products, processes and systems.
- Ability to independently conduct presentations and overviews. Represents ADP as a subject matter expert in assigned areas.
- Other Duties: Performs special projects and other duties as assigned. Participate in task forces, strategic initiatives, stretch assignments and collaboration opportunities, as needed.
QUALIFICATIONS REQUIRED:
- Bachelor’s degree or relevant experience
- At least 5 years of related experience in compliance or similar type of experience
- Reading and understanding legal documents and agency regulations
- Compliance regulation experience and/or working in a legal role
- Ability to manage multiple and changing priorities
- Strong Problem-Solving Skills
- Excellent research skills
- Proficient using Microsoft Office
PREFERRED QUALIFICATIONS:
- Juris Doctor or experience in a legal role preferred
- ACA Industry (Healthcare Reform and ADP Health Compliance) experience preferred
- Compliance Laws Experience
- Creating processes and managing projects
- Strong client and partner relationship skills
- Ability to communicate effectively to all levels of internal and external contacts verbally and in writing
- Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions
- Ability to work and thrive in a team environment, focused on achieving results
- Can work with vague concepts, change and sometimes unknown areas
- Ability to maintain cooperative working relationships with all levels of management
- Ability to work both independently and as part of a team
- Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
#LI-IB1
#LI-HYBRID
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
Leggi di più
Perché ADP
NUOVI POSTI DI LAVORO
La regola d’oro
Il comportamento etico non è mai messo in discussione in ADP. Non è negoziabile. Ci aspettiamo che ognuno dei nostri dipendenti si comporti in modo corretto, sempre.
Questo è ciò che dice la gente.
“It’s cool to come here and not just sit here and say, ‘I’m going to answer phone calls.’ I’m actually educating the client, making it an easy and effortless experience for them. When you spend the time to educate them, they are so grateful. I’ve made a lot of personal connections.”
Nina
Client Support Consultant
