Change Manager
Numero richiesta:6012074401282025
Categoria: Client Service
Data di pubblicazione: July 3, 2025
Categoria: Client Service
Data di pubblicazione: July 3, 2025
Sede lavoro: Bucharest, Bucuresti, RO
Role Objective
The Change Manager is responsible for the leadership and coordination of organizational change initiatives. You develop, implement, and manage the change strategies to ensure a fast rate of adoption and mitigate any negative impacts and resistance to change.
The Change Manager interfaces with all levels of management, staff and clients to ensure that changes are smoothly and effectively implemented. You lead change management activities in the right direction and work to ensure that changes meet the organization’s goals.
What you’ll do:
• Create change management strategies to achieve organizational goals
• Develop and implement change management plans for projects
• Lead Change Management Workstream with a structured methodology/process
• Lead, coordinate and manage change management activities
• Communicate change management plans to teammates and key stakeholders to ensure their understanding and buy-in
• Coach and mentor staff through the change process
• Define and measure key success indicators
• Actively engage with clients to execute rollout & change management plans
What you need, to do the job:
• Previous experience in change management or similar position
• Sound understanding of change management principles, techniques & tools
• Knowledge of project management best practices
• Strong stakeholder management skills
• Client-oriented approach/thinking
• Capable negotiator and mediator; able to actively facilitate in user groups/business meetings and in operations and executive interactions
• Effective client facing communication skills with senior representatives
• Reliable, service-oriented, team worker, proactive, highly organized and able to work with little direction
• Comfortable working in an international environment
• Advanced level of spoken and written English (additional languages advantageous)
• Can deal with ambiguity and unexpected changes
Education
• University degree or equivalent
• Change Management certification
• Project Management certification a plus
• Payroll domain knowledge an advantage
Who you will get to work with:
• Multinational clients
• Project Manager
• Product Manager / Solution Managers
• Service Relationship team
• Technical teams
• PMO team
• Other client facing roles
Reporting Relationship
Organization: ADP GlobalView Service Excellence
Supervisor: Senior Manager – Client & Business Readiness
Location: Bucharest/ Prague
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
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“At ADP we are lucky to have collaborative and supportive colleagues. I have an outstanding supervisor that has a good understanding of work and life balance, expressed via flexible work time and the opportunity of working from home. We also have the possibility of enhancing our own area of expertise via trainings with external instruction provided by ADP.”
Florentina
Payroll Implementation Specialist
