KYC Compliance Assistant
Numero richiesta:6012376307102025
Categoria: Client Service
Data di pubblicazione: July 17, 2025
Categoria: Client Service
Data di pubblicazione: July 17, 2025
Sede lavoro: Etobicoke, ON, CA
Toronto, ON
Montreal, QC
Une occasion palpitante de vous joindre à ADP en tant qu’assistant en connaissance du client s’offre à vous, dans laquelle vous jouerez un rôle essentiel dans la facilitation des vérifications relatives à la connaissance du client pour notre solution de service de paiement Gestion des paiements pour le Canada.
Vous serez un des principaux contacts pour les clients potentiels et devrez donc posséder d’excellentes compétences en communication, en gestion du temps et en organisation et devrez vous conformer strictement à l’exigence du CANAFE visant à ne pas éveiller les soupçons des clients. Vous aurez la responsabilité de guider les clients potentiels à travers le processus d’évaluation des clients d’ADP et de vous assurer que les renseignements et les documents obtenus satisfont aux exigences internes. Ce poste vous donne l’occasion de communiquer avec des intervenants internes et des clients potentiels. Il s’agit d’un excellent poste pour approfondir vos connaissances et faire progresser votre carrière, puisqu’il vous permet de tisser des liens à l’externe et à l’interne.
Tâches et responsabilités
- Intégrer les clients. Vous créerez des expériences d’intégration exceptionnelles pour chaque client potentiel en vous assurant que sa documentation respecte les normes requises, en répondant aux questions qu’il pourrait avoir et en collaborant avec lui et avec les groupes internes pour combler toute lacune.
- Collaborer à l’interne. Vous interagirez/collaborerez avec les associés d’ADP dans le cadre de la gestion des risques liés à la criminalité financière ainsi qu’avec divers groupes interagissant avec les clients en vous assurant que les renseignements sur le client potentiel sont justes et disponibles en temps opportun et en agissant en tant que partenaire pour recueillir tout renseignement manquant auprès du client potentiel.
- Effectuer plusieurs tâches à la fois et communiquer. Vous travaillerez sur plusieurs tâches et requêtes urgentes en lien avec l’intégration. Vous transmettrez des renseignements essentiels aux clients et aux équipes internes.
- S’organiser. Vous respecterez un horaire quotidien et vous organiserez pour gérer un volume potentiellement élevé de tâches, de requêtes et d’appels en lien avec les vérifications relatives à la connaissance du client.
Expérience et compétences requises
- Expérience en intégration de clients et en examens périodiques
- Éloquence et minutie
- Bonnes compétences en recherche et en analyse
- Excellentes compétences en communication et maîtrise de Microsoft Office
VOUS AIMEREZ TRAVAILLER ICI PARCE QUE VOUS POURREZ :
- Être vous-même dans une culture qui valorise l’égalité, l’inclusion et le sentiment d’appartenance, et qui crée un espace sécuritaire favorisant les points de vue et les idées diversifiés.
- Être à votre place en vous joignant à l’un des neuf groupes de ressources d’entreprise où vous pourrez interagir avec des réseaux et des alliés mondiaux avec qui vous avez des intérêts et des expériences en commun.
- Faire avancer votre carrière dans un environnement agile et dynamique offrant de nombreuses possibilités d’avancement.
- Apprendre sans cesse au moyen d’occasions de formation continue, de perfectionnement et de mentorat.
- Vous concentrer sur votre santé mentale et votre bien-être. Nous sommes là pour offrir un service exceptionnel à nos clients, et cela serait impossible si nous ne prenions pas soin de nous et n’étions pas là pour nous entraider.
- Vous joindre à une entreprise qui s’engage à redonner aux communautés dans lesquelles nous travaillons et vivons, et à avoir une incidence positive durable sur celles-ci.
Qu’attendez-vous? Postulez aujourd’hui!
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An exciting opportunity is available to join ADP as a Know Your Client (KYC) Assistant, playing an integral part in facilitating the KYC checks for our Canadian Money Movement payment service solution.
As one of the main contacts for prospect clients, you will need to have excellent communication skills, time management skills, organizational skills, and strictly abide by the no tip off FINTRAC requirement. It will be your responsibility to guide prospective clients through ADP’s client review process and ensure information and documents are obtained which satisfy internal requirements. This role gives you the opportunity to connect with internal stakeholders and prospective clients. Building relationships internally and externally,this is an excellent role to expand your knowledge and grow your career.
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos
Duties and responsibilities
- Onboard Clients. You’ll create exceptional onboarding experiences for each potential client, ensuring their documentation meets required standards, assisting them with any questions they may have, and collaborating with them and internal groups to address any gaps.
- Partner Internally.You will interact/collaborate with ADP associates in FCRM (Financial Crime Risk Management), and various other client facing groups, ensuring prospective client details are accurate and made available on a timely basis, acting as a partner to address any missing information with the prospect.
- Multi-Task & Communicate. You will work on multiple time-sensitive onboarding tasks and queries. You will share essential information with clients and internal teams.
- You will adhere to a daily schedule and organize yourself to deal with a potentially high volume of tasks, queries and calls relating to KYC checks.
Experience and skills required:
- Client onboarding/periodic reviews experience
- Articulate with an attention to detail
- Strong research and analytical skills
- Excellent communication and Microsoft Office skills
YOU’LL LOVE WORKING HERE BECAUSE YOU CAN:
- Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
- Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
- Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
- Continuously learn through ongoing training, development, and mentorship opportunities.
- Focus on your mental health and well-being. We’re here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
- Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
What are you waiting for? Apply today!
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We’ve received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
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“It’s cool to come here and not just sit here and say, ‘I’m going to answer phone calls.’ I’m actually educating the client, making it an easy and effortless experience for them. When you spend the time to educate them, they are so grateful. I’ve made a lot of personal connections.”
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