Senior Implementation Specialist – Wisely Paycard

Are you ready to join a company offering career advancement opportunities throughout your career journey?

Well, this may be the role for you. Ready to make your mark?

In this role, you will serve as ADP’s front-line to provide exceptional on-boarding experiences to clients for the Wisely Pay product.

The nature of what you do every day will not change – your #1 goal is to help the implementation team and their clients have a successful implementation of their Wisely Pay product.  Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you’ll receive, which will keep things interesting!

To thrive in this role, you have to have a way with people that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style should be clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores will make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

• Payroll Experience 
• Proven ability to maintain focus and work effectively with multiple demands
• Ability to work as part of a team to accomplish tasks
• Strong client relationship skills
• Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
• Must be able to recognize basic procedural issues as they arise, then escalate appropriately
• Ability to demonstrate learning agility and critical thinking skills
• The ability to learn and apply basic concepts in new situations
• Proficiency in the latest web technologies and working knowledge of various operating systems
• Excellent analytical skills and time management skills
• Excellent Communication skills both verbal and written
• Must be proficient using Microsoft Office

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.