BRA LABS Senior Quality Assurance Analyst

ADP SBS RS Division is hiring a Senior Quality Assurance Analyst 

In this role, you will build ADP’s Retirement Services solutions to help our customers save time, stay compliant, offer and manage retirement plans to their employees. You will work within a Scrum team to bring the designs and ideas to life for new web applications integrated with backend microservices, APIs and other systems.

You will start your day on a scrum call to sync up the sprint work and goal with your team. You will spend most of your day continuously evaluating existing test coverage, identifying gaps, and implementing test strategies to achieve as much confidence as possible on your automation and assuring product quality. Your role also requires you to advocate for necessary changes to improve the end-user experience.

In this role, you will work with the development team and Product Owner to gather details on features we want to develop and use that information to build and execute product testing for ADP’s web-based Human Resource solutions to determine customer usability before deployment. This role is critical to making sure we deploy usable products.

WHAT YOU’LL DO:

Here’s what you can expect on a typical day:

• Agile. You understand that an agile environment requires flexibility. Sometimes the scope is not fully written, and you will have to talk with the Product Owner and the team to get more details and complement the User Stories. You and the team will define the sprint goal together. Working in two-week sprints, you need to keep up with timelines. Time constraints and fluidity of work often mean taking a creative approach to your testing strategy. Starting test development in parallel with the feature development may be one option.
• Create & Test. You’ll define comprehensive test strategies and scenarios and will implement automated test cases for large-scale, complex software applications. You will focus on the verification and validation of applications from a system and end-user perspective. As a senior QA professional, you’ll drive quality initiatives and challenge requirements to ensure optimal user experience.
• Collaborate. We work collaboratively, so you will communicate and collaborate with technical developers and multiple stakeholders for your products. You’ll articulate clear and compelling reasons to persuade developers and Product Owners to make product changes for the end user’s benefit. Your strong communication skills will be essential in advocating for quality across all levels of the organization.
• Learning. You’re always learning new technologies and eager to figure things out as you learn. As a senior QA professional, you’ll stay current with industry best practices and emerging testing methodologies.
• Challenges. Inevitable challenges will arise, and we’ll rely on you to look for innovative solutions. You’ll proactively identify potential quality risks and propose mitigation strategies before issues impact the end user.

WHAT CAN HELP YOU SUCCEED IN THIS ROLE IS:

• Demonstrates understanding and experience in:
• As Quality Assurance Analyst / Test Engineer
• Writing comprehensive test scenarios and strategies
• Using API testing tools like Postman or SoapUI
• Testing web UI and API applications
• Running SQL or NoSQL database queries
• Working with the Continuous Integration process and tools like Jenkins
• You have excellent English communication skills with the ability to interact with technical and non-technical stakeholders effectively
• You have strong teamwork and interpersonal skills with proven ability to influence and advocate for quality

ADDITIONAL ITEMS THAT WOULD MAKE A DIFFERENCE:

• Experience leveraging AI and GenAI tools to enhance test automation and improve testing efficiency
• Knowledge of AI-powered testing tools and techniques for intelligent test generation and maintenance
• Ability to integrate GenAI solutions into testing workflows to accelerate test creation and execution
• Understanding of how to use AI for test data generation, bug prediction, and automated defect analysis
• You have hands-on experience with modern UI testing automation frameworks like Playwright, Selenium, or Cypress
• You have development experience using some languages like JavaScript, Java, or C#

YOU’LL LOVE WORKING HERE BECAUSE YOU CAN:

• Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another’s ideas to net out the best solution. As a senior QA professional, you’ll be expected to champion quality and fearlessly advocate for the end user experience.
• Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We’re obsessed with the art of achieving simplicity with a focus on client happiness and productivity. You’ll develop test strategies that align with business objectives and drive meaningful quality improvements.
• Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
• Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
• Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP’s Philanthropic Foundation.
• Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

What are you waiting for? Apply today!

*O modelo de trabalho adotado pela ADP é híbrido, com escritório localizado em Porto Alegre/RS.

*Considerando que as atividades desempenhadas pelos ocupantes deste cargo envolvem acesso a informações altamente confidenciais e sensíveis de clientes da ADP e de seus respectivos empregados, a ADP reserva-se o direito de conduzir checagem de histórico, de tempos em tempos, conforme autoriza o Incidente de Recurso de Revista Repetitivo nº 01 do Tribunal Superior do Trabalho, mediante consentimento do candidato/trabalhador.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.