Tax Compliance Manager

ADP is hiring a Tax Compliance Manager. 

• Are you ready to grow your career and lead a team at an established, respected, global company?  

• Are you empathic to client needs, the people you lead, and internal partners to drive success? 

• Are you looking for an inclusive environment with a culture of collaboration and belonging? 

If so, this may be an opportunity for you. Read on and decide for yourself.    

In this position, you’ll be responsible for combining technical knowledge, business acumen and product strategy to ensure the timely and accurate delivery of tax compliance changes, filings, and payments; identify, analyze/review, and prioritize pain points and opportunities around policies, people, processes, and the product that drives value to ADP’s clients and shareholders in alignment with the Tax Organization’s strategy.  

In this role you must lead, mentor, and develop employees to ensure they recognize their career potential while meeting business objectives and outcomes – fostering a culture of collaboration, accountability and driving meaningful results.   

Responsibilities: 

• Manages all daily activities within the team, ensuring consistent and quality support is provided to all service centers and clients. Manages to the strategic objectives to ensure accuracy and all tax and issues are processed and resolved in a timely, accurate and consistent basis. 

• Creates a high-performance team environment that supports/reinforces associate development and retention. Coaches and develops leaders towards a high performing culture and build bench strength for the future. 

• Drives talent development, associate engagement, and performance management throughout organization in alignment to ADP’s Pay for Performance Philosophy. Holds individuals accountable for performance. Responsible for recruitment, selection, hiring, and compensation management. 

• Works directly with clients and business partners on escalated situations that require management level involvement as well as contacts clients to assess their satisfaction with the team’s ability to deliver solutions. 

• Leverages relationships and collaborates with clients and business partners to anticipate and address client / business exposures and enhance the client experience. Identifies, prioritizes and mitigates high-level risks, both financial and client. 

• Drive continuous improvement efforts for the organization, to include utilizing the Lean Methodology and Six Sigma programs as required. Drive and implement end to end process excellence initiatives. 

• Determines team and individual training requirements. Ensures that timely and effective training is provided, both formal and on-the-job, to enhance the skill base of the team and overall department. 

• Leads the team in adapting to a changing environment through clear expectation setting and rewards desired behaviors and results. 

• Promote contribution and maintenance of ADP Knowledge and Collaboration platform to team. 

• Track team/individual behavior and usage to increase adoption. Ensure metrics are in place to reward contribution and content creation. 

Qualifications Required: 

• Minimum of 2 years of proven leadership experience leading associates. 
• Tax Compliance experience  

• Proven ability to lead a virtual maxtrix-managed organization. 

• Skilled at coaching, motivation, feedback, recognition and mentoring to maximize department results. 

• Ability to identify and resolve critical issues 

• High level written and verbal communication skills; ability to communicate on all levels including client, associates and senior management 

• Able to see beyond immediate effects when making a decision 

• Excellent organizational interaction skills; ability to manage effectively in high stress situations and environments and keep focus on long term strategic objectives, while meeting or exceeding current responsibilities. 

• Must be willing to work from the San Dimas, CA office; not available for remote. 

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following: Bachelor’s degree in Business, Tax, Finance, Accounting or other related field; equivalent in education and experience will be considered. 

• 5+ years in a leadership role.  
• Bachelor’s degree in Business, Tax, Finance, Accounting or other related field; equivalent in education and experience will be considered. 

• Knowledge of US or Canada Tax Compliance around remittance and filings  

• Lean Six Sigma certification and application  

• Leadership experience in a service environment 

• Experience in assessing, developing and reengineering business processes 

• Master’s degree 

YOU’LL LOVE WORKING HERE BECAUSE YOU CAN: 

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. 

• Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences. 

• Grow your career in an agile, dynamic environment with plenty of opportunities to progress. 

• Continuously learn through ongoing training, development, and mentorship opportunities. 

• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. 

• Focus on your mental health and well-being. We’re here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. 

• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. 

• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about. 

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.