Benefits Specialist II

ADP is hiring a Benefits Specialist.

• Are you driven by innovative thinking and dedicated to delivering exceptional service that surpasses client expectations?
• Do you excel in a self-directed environment, managing your projects and workload with precision?
• Are you an effective communicator, detail-oriented, and committed to quality?

Well, this may be the role for you. Ready to make your mark?

In this role, you will combine your analytic and project management skills with your ability to simplify complex information, helping ADP clients develop the skills and confidence to use our products with ease. You’ll ensure platform configuration and readiness to support clients through their annual enrollment set-up processes, coordinating ADP resources as necessary.

You will spend most of your day engaging in hands-on configuration and related activities for benefits portal administration, ensuring all project activities are accomplished on time and as required.

To thrive in this role, you should be self-motivated, able to work independently, and maintain control of your projects and workload. Your strong communication skills and attention to detail will help you deliver a comprehensive solution and support less-experienced specialists on the team.

Ready to #MakeYourMark? Apply now!

To learn more about Implementation at ADP, watch here: https://adp.careers/Client_Services_Videos

What you’ll do: Responsibilities

What you can expect on a typical day:

• Implement ADP Technologies. You will review Insurance documents to build group benefit portals and conduct a training/welcome call with new clients for successful onboarding.
• Onboard Clients.You’ll help clients develop the skills and confidence to use our insurance product with ease through your expertise, test plan, and relationship-building. To deliver a comprehensive solution, you will consult with clients and analyze existing systems, interface requirements, and business processes.
• You will provide consultation and help answer non-technical questions supporting less-experienced specialists on the team. You’ll also lead workflows and determine procedures for the group as appropriate.

• You will mentor and lead less-experienced specialists on the team. You will learn and navigate ADP systems to resolve issues.

• Partner Internally. You will interact/collaborate with ADP associates in sales and client service. You will exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise. 
• Multi-Task – Communicate. You will work on multiple time-sensitive follow-ups/projects at the same time. You will share essential information with clients and internally.

TO SUCCEED IN THIS ROLE: Requirements

• 3+ years of previous experience

A college degree is great but not required. What’s more important is having the skills to do the job. Other acceptable experiences could include:

• Experience noted above, OR
• Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We’ve received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.