Especialista de Suporte a Aplicação (Folha de Pagamento)
Nr oferty: 257214
Kategoria: Client Service
Data zamieszczenia: October 29, 2024
Kategoria: Client Service
Data zamieszczenia: October 29, 2024
Miejsca pracy: São Paulo, São Paulo, BR
POSITION SUMMARY
Perform highly complex activities that require deep technical vision, organizational and business in order to resolve issues related to solutions in customer implementation projects.
RESPONSIBILITIES:
– Research and develop solutions to challenges presented in the implementation of projects.
– Solve complex issues related to technological resources, needs assessment, system settings and parameters that emerged during and after the deployment project customers.
– Advise the teams and professional deployment in activities related to data conversion, file transfer, structuring information, comparisons and analyzes necessary for the migration processes.
– Technically monitor the implementation of projects by checking their productive capacities, human and material resources allocated, aimed at constantly improving the level of services.
– Propose methodologies and procedures to implement projects to provide process improvements.
– Train and technically lead teams of analysts.
QUALIFICATIONS REQUIRED:
– Education: College graduates in Computer Science, Engineering or a related field.
– Advanced English
– Knowledge in ADP Expert is desirable
– Experience in the area
– Expertise: Technology and management projects and alytical skills
– Skills: planning, cooperation, interpersonal, systemic vision, organization and control.
O modelo de trabalho adotado pela ADP é office based/presencial, com a possibilidade de trabalho em home-office por até duas vezes na semana
“Considerando que as atividades desempenhadas pelos ocupantes deste cargo envolvem acesso a informações altamente confidenciais e sensíveis de clientes da ADP e de seus respectivos empregados, a ADP reserva-se o direito de conduzir checagem de histórico, de tempos em tempos, conforme autoriza o Incidente de Recurso de Revista Repetitivo nº 01 do Tribunal Superior do Trabalho, mediante consentimento do candidato/trabalhador.”
Buscamos constantemente criar maneiras melhores de se trabalhar para que você alcance o seu potencial máximo. Seguidamente nomeada como uma das ‘Empresas mais admiradas’ pela revista FORTUNE® e reconhecida pela DiversityInc® como uma das ‘Principais 50 empresas com foco em diversidade’, a ADP trabalha com mais de 740.000 organizações no mundo inteiro para ajudar pessoas a trabalhar de maneira mais inteligente, embarcar em novos desafios e alavancar seus talentos. “Always Designing for People” significa que estamos criando plataformas que transformarão a forma de se trabalhar e juntos vamos descobrir um mundo de oportunidades.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
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Service Manager, Service Delivery
