Business Consultant

Business Consultant

Sales at ADP
It’s what drives our global growth as a world-wide leader of workforce solutions. With us, you can achieve your best within a sales-centric, performance-oriented environment. We give you the tools to succeed, with continuous opportunities to train and advance. And as you develop the relationships that fuel our growth, you can enjoy the rewards and recognition you deserve.

Within the Sales organization, the Business Consulting team has a key role and a strong contribution to the Sales win rate. The main expectations of the team are the following:

· Enhance effective sales processes,
· Be Client-centric, service and product-agnostic,
· Represent One ADP to our Clients,
· Leverage strong business consulting practices to differentiate ADP in the marketplace with TCO approach, benchmarks, Challenger selling and business insights,
· Become the trusted advisor for the Client, understand and act on trends in the external environment.

Position Summary
The Business Consultant
· must understand customer needs and aligns them with the spectrum of Italy Product and Service offerings.
· supports the Italy Sales team through the Sales process.
· guides Customers through the proof of concept and transition to the Implementation & Service teams.
· develops effective Sales strategies with Italy Sales force, discusses product requirements and analyzes competitors’ actions in the market.
· Is at the heart of the ADP organization during the sales cycle, in relationship with Product, Product marketing, Operations and Sales.

We’re looking for someone recognized as an Expert in one or more areas,
· with effective communication skills and customer focused,
· result oriented,
· able to multi-task and to meet deadlines,
· experienced in working with others in a demanding, fast-paced environment with a commitment to quality and a thorough work approach.

Your main responsibilities will include:

Client facing activities:
· Understanding and aligning Customer needs with the ADP Italy portfolio,
· Communicating at different audiences’ levels and adjusting the functional and technical content to meet individual needs,
· Assisting in the HR transformation discussion with prospects and performing business case analysis,
· Delivering Expertise on Payroll & HR Services (including, Service definition, Implementation services, Service level agreement and governance, both in presales activities and in support of contract negotiations) and on technical aspects (architecture, interfaces, Security),
· Performing demos and participating in Marketing events.
 
Operational Support:
· Answering Request For Information/Request For Proposal documents and coordinating answers to Customer requests,
· Preparing and delivering Sales presentations by demonstrating offering’s value,
· Working closely with the Sales team and all other business units (Implementation, Product, Customer Services),
· Keeping up to date with product developments,
· Traveling to meetings with potential clients,
· Contributing to update our demo-platform.

Profile
We are looking for a candidate that is just as enthusiastic and eager as we are and who can bring in:
· 8+ years of effective experience in Business Consulting/HRIS/Payroll,
· Expertise in understanding in Human Resources Information System, architectures, and technologies and comprehensive HR and Payroll activities,
· Excellent written and verbal communication skills,
· Fluency in English is mandatory; multi-lingual can be an advantage,
· Informative, well-organized presentations,
· Know-how in communicating difficult/sensitive information tactfully,
· Team player, good listener and capacity to be Client advisor,
· Ability to quickly learn new procedures, skills, and techniques.
· Aptitude to ensure the timely delivery of critical information to internal analysis teams, sponsors, customers, and other interested parties and to prioritize work,
· Ability to interact effectively with technical and non-technical audiences via both verbal and written communications.

You will be located in Milan, Italy, with domestic travel as necessary.

We offer
Our people highly recommend ADP as a place to set the next step in your career.
Want to know why?
• You will be working with a lot of talented salespeople with a drive and passion for sales.
• A nice place to work driven by goodwill and empathy.
• We have one of the best international pre- and onboarding programs for our new hires.
• We are talent driven — so we are always seeking opportunities to unlock your potential in every way we can.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We’ve received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.