Implementation Application Specialist

ADP provides payroll management and HR outsourcing services to clients. To provide the best service, one must have a large number of customer service professionals and a product that serves both external and internal users who execute the entire payroll process, personnel administration, and management with third parties such as Social Security, Taxes, etc.

The Implementation area is responsible for the technical configuration of the tools in order to be able to process Payroll and HR services to our clients.

Role Objective:

The Implementation Application Specialist works very closely with the Implementation Consultant and is responsible for the configuration required by the client, based on their requirements analysis. Provides a technical solution and feasibility to the client’s requirements at a technical level; is also responsible for resolving technical incidents that may arise throughout the Implementation project until Transition to Service and until the transition to the technical support team in Service.

Responsibilities:

Review the requirements gathering documents (Blueprint), provided by the Consultant, with the goal of assessing complexity and time dedication.

Responsible for setting up the payroll engine following the requirements gathering document.

Responsible for initial testing to ensure correct configuration of the payroll engine.

Responsible for making corrections, updates or new configurations that may appear during the U.A.T phase.

Direct involvement on identifying new improvements, document it and request standard configurations or new developments to the R&D department.

Proactively able to analyze issues, provide immediate issue resolution, after root cause analysis and suggest long-term improvements

Write technical documentation

Experience:

2 to 3 years of experience in programming (java, .net, c+, cobol … ), experienced in implementing Payroll Software (e.g. Meta4, SAP, A3, etc.)

Knowledge of Payroll and HR applications / programs.

Experience with project managing and teamwork (Agile methodology)

Experience with Testing and Production environments

Agile methodology experience

Abilities / Knowledge:

Analytical and resolution oriented

Ability to organize and prioritize tasks

Strong Capacity to teamwork

Capacity to work under pressure

Capacity to write technical documentation

Flexibility and adaptability to a changing environment

Knowledge of Spanish labor legislation, social security, taxes (plus)

Good verbal and written communication skills

Studies:

Graduate in Labor Relations or Higher Degree

Project Management Certification (desired)

Languages:

Spanish (native)

English (intermediate / functional)

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We’ve received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition

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Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.