Project Manager

We are recruiting for a Project Manager!

This role is hybrid working – 3 days in office and 2 days from home and based out of our Barcelona office – Camí Antic de Valencia 54, 08005 Barcelona, Spain.

ADP (Automatic Data Processing) is the largest BPO provider for payroll and HR services.

The company was founded in the USA in 1949 and has been present in Europe for over thirty years.

ADP’s Global Integration Center (GIC) delivers connectivity solutions to large, multinational clients and provides design, implementation and comprehensive consulting and client service for HCM to payroll integration solutions.

YOUR ROLE:

We are seeking a dynamic Project Manager to lead our BPI or business improvement initiatives. The ideal candidate will possess strong skills in process analysis, process engineering, in combination with project management experience. This role is crucial in driving efficiency and effectiveness across our organization and will contribute to the delivery of better-quality products and services for our clients.

This role complements a team who drives a portfolio of projects and initiatives across multiple teams. We take care of Knowledge Management, Methodology, Learning, Business Readiness, Communication and Change management for the Global Integration Center.

This role is right for you if you enjoy ‘rolling up your sleeves’ and getting down into the weeds with our experts in service and implementation roles to understand how they work – and to uncover opportunities for improvement or automation. You also enjoy talking with people, presenting designs, plans and results to a wider audience. Your enthusiasm for a good process and excellent client service is contagious and you can connect with people and bring them along on a journey of continuous improvement and change.

Main responsibilities:

• Process Analysis:
• Conduct thorough analyses of existing business processes and data points to identify inefficiencies and areas for improvement.
• Collaborate with stakeholders to gather requirements and understand business needs.
• Process Engineering:
• Design and implement optimized processes that enhance productivity and reduce waste.
• Utilize process mapping and modeling techniques to visualize workflows.
• Identify and recommend automation solutions to streamline tasks and enhance operational efficiency
• Establish and monitor Key Performance Indicators (KPIs) to measure business process performance and productivity
• Define transition plans to sustain the change
• Project Management:
• Lead cross-functional projects to execute business improvement projects from initiation to completion.
• Develop project plans, timelines, and effort estimations, ensuring alignment with organizational goals.
• Monitor project progress, manage risks, change and communication. Prepare and present project updates, performance metrics, and recommendations to senior management and stakeholders
• Stakeholder Engagement:
• Work closely with cross-functional teams and stakeholders to gather insights, facilitate discussions, and implement solutions.
• Prepare and/or facilitate workshops and meetings to drive collaboration and gather feedback.
• Build and grow strong relationships with internal and external stakeholders to ensure project success.
• Continuous Improvement:
• Promote a culture of continuous improvement within the organization.
• Stay updated on industry trends and best practices to implement innovative solutions.

WHAT WE OFFER

• Integration into a team of experienced professionals where you can bring your experience to the table and learn new things
• Structured onboarding and training curriculum and buddy system to give you a smooth start
• Flexible working hours and working from home options
• A stable business environment in a people-centered company who is also the market leader in business process outsourcing for Payroll and related services
• Flexible Compensation program – Economical help for glasses and contact lens, 180 € maximum per year – Economical help for children, 90 € maximum per year and per child until 16 years
• 22 working days of holidays (proportional if the associate has not worked all the year)
• Private medical insurance with AXA
• Life Assurance
• 3 personal days off 

WHAT YOU BRING

• Proven experience in project management, preferably in business improvement or process optimization
• 3+ years of experience working as a Functional, Data or Business Analyst, BPI Manager
• Strong analytical and problem-solving skills, data analysis tools and techniques including advanced use of Power BI and Excel to solve critical business questions in a practical manner
• Excellent communication skills and fluency in English for effective meetings, presentations to executives and stakeholders and professional emails. Ability to challenge established processes and generate innovative ideas to improve client experience, while demonstrating flexibility to take a consultative approach to reach desired outcomes.
• Affinity for technology, new trends, new tools and ability to learn and adopt them quickly
• Bachelor’s degree in business administration, technology, engineering, or a related field

These would be a plus:

• Certification or familiarity with either Kaizen or Six Sigma / LEAN
• Certification in Project Management (PMP, PRINCE2, AGILE)
• Knowledge of payroll and HR processes and technology landscape

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.